What Is A Conversion Rate Optimization (CRO) Agency? 

 Last Updated May 14, 2023

By Zaid Ammari

By creating the ideal user experience, conversion rate optimization (CRO for short) can transform web traffic into paying customers. Partnering with a trusted conversion rate optimization agency like PPC Masterminds ensures you make the most of every last digital marketing dollar.

Below, we're highlighting the main conversion rate optimization services that a CRO agency offers. Along the way, we'll offer helpful tips on how to find the best CRO agency for your business' marketing needs.

But before we dive into CRO services, let's make sure you have a good understanding of what conversion rate optimization is.

What Is Conversion Rate Optimization?

Conversion rate optimization (CRO) is a digital marketing practice focused on improving conversion rates. The goal is to increase the percentage of website visitors to enter your conversion funnel and perform the desired action on your business website or mobile app.

CRO relies on a mixture of quantitative and qualitative tools that provide a holistic picture of your marketing efforts. While it's a complicated process, conversion rate optimization can be broken down into five categories:

  • Measurement— Data collection, analytics, surveys, and metrics
  • Research— Customer segmentation, keyword research
  • Testing— A/B testing and site visitor surveys
  • Analysis— User testing, data analysis, conversion audits
  • Optimize— Website design and UX, copywriting

What is a good conversion rate?

Like most marketing metrics, the average conversion rate varies widely across different industries. A fashion brand selling $20 tees will likely have a higher conversion rate than an insurance company selling an annual policy. As of February 2022, the average conversion rate across all eCommerce companies was just 1.53%, down 0.32% from the previous year.

Ways to Increase Conversion Rates

Wondering how to increase your website's conversion rates? Unfortunately, there's no simple answer. Successfully boosting conversion rates requires a multi-faceted approach, which we'll explain in more detail in the following section. Here are a few effective ways to improve a conversion rate:

  • Streamline page design to minimize distractions
  • Rework your headlines, copy, and buttons to strengthen calls-to-action
  • Remove unnecessary sign-up form fields
  • Add client testimonials and customer reviews
  • Add a live chat feature to answer questions and provide customer service in real-time
Increase Conversion Rates

How much should I spend on CRO?

2017 study of over 800 digital marketers found that the average business spends just $1 on CRO for every $92 spent on customer acquisition. But spending a bit more on CRO can go hand in hand with improving your strategy and minimizing wasted marketing dollars.

Working with a CRO agency can cost anywhere from a few hundred to a few thousand dollars a month, depending on the size of your business and the complexity of its marketing strategy. While it may be a bit of an investment, working with a digital marketing agency can improve your process and skyrocket ROI.

PPC Masterminds' Conversion Rate Optimization Services

While other CRO agencies offer one-size-fits-all digital marketing services, PPC Masterminds act as an extension of your in-house team to make sure that all parts of conversion rate optimization process are fulfilled. Together, we'll create a successful CRO strategy uniquely tailored to your business's conversion goals and target audience.

At PPC Masterminds, we take a data-driven approach with a proven track record. Let's take a look at the CRO services we offer and how they can boost your website's conversion rate.

CRO Audit

Before developing a new conversion rate optimization strategy, we'll perform a CRO audit to find the strengths and weaknesses in your current plan. We'll review your Google Analytics account, Shopify backend, and other important spots to ensure everything is running smoothly before we begin.

Lead Generation

Lead quality and conversion rates go hand in hand. Highly qualified leads are far more likely to convert than random users who stumbled across your site. Our CRO experts can assist in customer acquisition and traffic management. By attracting the right visitors to your site, you'll earn more conversions in fewer clicks.

Effective Copywriting

It's no secret. Effective copy makes all the difference. Our skilled team of copywriters can help you craft effective headlines and body copy for paid ads, landing pages, and key pages on your business website. We'll stay true to your brand voice while incorporating important keywords that compel users to convert.

Create Quality Content

To achieve online success, your business website needs high-quality content. PPC Masterminds can help with content marketing efforts that improve conversion rates on organic content. We'll highlight your unique selling propositions and communicate key information to customers, all while keeping them incredibly engaged.

Here are just a few marketing content ideas that boost conversion rates:

  • Client testimonials and customer reviews
  • Videos and gifs
  • Interactive elements
  • Links to informational blog posts

Landing Page Design Improvement

Landing pages can be tricky to perfect. Not to mention, they can be incredibly time-consuming too. Our experienced team of designers can help create compelling landing pages and improve your overall web design. Through analyzing user behavior, we'll discover your most effective copy, headlines, and visuals. Plus, we'll find weak spots on your site and help to improve them.

Landing Page Design Improvement

Strong Call-to-Actions

A strong call-to-action can make all the difference, whether it's a social media ad or a landing page button. PPC Masterminds copywriters can help your marketing team craft effective calls-to-action tailored specifically to your goals, whether that's building your email list, generating leads, or closing out a sale.

Page Speed Improvement

Fast page speeds are an easy way to boost conversion rates, lower bounce rates, and increase your ROI on paid ads. Our designers will optimize images, remove unnecessary JavaScript, and enable file compression for lightning-fast loading speeds. Even a fraction of a second can make all the difference.

Site Structure & Navigation

Studies show that users are more likely to disengage with a website if it's confusing to navigate. A properly structured website helps visitors flow from the first click to final conversion. Our UX team will improve your site structure and navigation system to keep users engaged as they click from page to page.

Mobile Optimization

These days, mobile users account for around half of all Internet traffic. PPC Masterminds can help develop mobile-friendly landing pages to send mobile phone conversion rates soaring. We'll ensure your web design is fully responsive to accommodate any screen size and device.

Metrics Analysis & Testing Tools

Data analysis can be tough (and oftentimes unnecessarily expensive) to tackle on your own. An experienced CRO agency like PPC Masterminds will use a range of different tools throughout the conversion optimization rate process, including:

  • Customer surveys
  • Heat maps
  • Click maps
  • Scroll maps

What Makes PPC Masterminds One Of The Best CRO Agencies

Searching for a CRO agency you can trust? You've come to the right place! Our data-driven strategy can be applied to businesses in every industry, no matter their size or marketing budget. Here's what sets PPC Masterminds apart from other CRO agencies:

Working with the best CRO agency

Free Proposal

Still haven't found the right CRO agency for your business? Stop spending, and start investing in your marketing efforts. PPC Masterminds offers new clients a free proposal. With no financial obligations, you'll enjoy peace of mind during your initial consultation.

Data-Driven Approach

PPC Masterminds' data-driven approach is proven to achieve results. And our satisfied customer reviews prove it! We incorporate a range of digital marketing tools to ensure our strategy is always up-to-date.

Extension of Your Marketing Team

Our goal is to become an extension of your in-house marketing team. Getting to know your business on a personal level helps us develop the best strategy possible. Unlike other marketing agencies, we stay in constant communication with your team.

Real-Time Reports

Are you tired of your CRO company telling you that they'll "get back to you with the results?" Unrivaled transparency is what sets us apart from most established CRO companies. At PPC Masterminds, we provide our clients with real-time reports and helpful analyses of the results.

No Contracts

While most CRO companies lock you into an inflexible contract, PPC Masterminds offers the freedom to go contract-free. Our customers can adjust their digital marketing plan at any time, allowing their marketing strategies to evolve alongside their business.

Holistic Digital Marketing Services

If your conversion rates aren't the only thing that needs improvement, we'll aid in creating an omnichannel marketing strategy. PPC Masterminds consists of a diverse team of experts who are ready to help. Here are a few of the other digital marketing services we offer:


Don't have time to focus on CRO? Let us take over the day-to-day tasks so you can get back to doing what's most important for your business. We take the hassle out of working with a CRO agency to keep your calendar clear and your mind at ease.

Proven Results

Our glowing customer testimonials and 5-star ratings prove our method works. It's time to stop spending, start investing and contact us to receive a free proposal today.

Zaid Ammari Headshot

About the author 

Zaid is a leading expert on data driven digital marketing; focusing on analytics and actionable insights from data. Founder of PPC Masterminds - he helps businesses build & run profitable data driven digital campaigns.

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